Internet has revolutionized how the mobile workforce accesses information while away from the office, enabling them to keep up with customers and the office faster than ever before.

To meet this need, hospitality providers started offering their customers high-speed Internet access (HSIA) in guest rooms a few years ago. Mobile workers have grown accustomed to this service very quickly, setting a new level of expectations for their stays. Currently, Internet access is considered as critical as plumbing and electricity in guest requirements — if not more. To keep up with that demand and deliver continual HSIA, hundreds of properties rely on Elfiq Networks.

These days, should a hotel’s Internet link that serves guests fail, it could cost the hotel guest loyalty and regular income as a result. Business travelers have a critical need to connect to corporate applications such as email, VPN, shared documents and internal Web applications. Also, with new Internet-based applications like VoIP, SkypeTM, SlingBoxTM, BitTorrentTM and YouTubeTM, user demand for existing bandwidth is increasing, and existing links can quickly get saturated.

Elfiq Link Balancers provide affordable, efficient multiple Internet link management to hospitality providers. With links from multiple sources on multiple technologies, Internet access uptime can reach 99.999%, ensuring connectivity to demanding business customers and guaranteeing multiple future stays by guests.

Cost reduction is also achievable by removing some more expensive links such as T1s and combining them with low-cost DSL or cable modems. Properties can deliver on the promise of constant and reliable Internet access while reducing monthly operating costs.

Hotel Technology Next Generation

Elfiq Networks takes great pride in being a member of Hotel Technology Next Generation (HTNG). HTNG’s mission is “to foster, through collaboration and partnership, the development of next-generation systems and solutions that will enable hoteliers and their technology vendors to do business globally in the 21st century”.

We take pride in always being at the forefront of innovation. Hospitality operators across the world can take advantage of numerous features to significantly increase the reliability of their corporate and guest networks. With this in mind, becoming a member of HTNG was an easy decision to take.

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