Royal Sonesta Boston

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The Royal Sonesta Hotel (Boston), located on the Cambridge side of the Charles River, is a luxury hotel with 400 guest rooms. It offers premium services to its guests and customers, which include the Massachusetts Institute of Technology (MIT), Institute of Electrical and Electronics Engineers (IEEE) and the World Wide Web Consortium (W3C).

Challenges:

• The property attracts large groups of technology professionals requiring substantial bandwidth.
• The existing link balancing solution was not performing as expected, causing network disruptions when certain traffic was requested. The unit had to be configured as a failover device only.
• The existing link balancing solution could not accommodate the bandwidth required for large groups.

Solution:

• The Elfiq LB-3000 was selected to meet current and future needs as guest requirements continue to grow, replacing the existing solution.
• Bandwidth was increased since the Elfiq LB-3000 supports greater throughput capacity.
• Safety NetAccess (Elfiq Alliance Partner) and Elfiq’s professional services provided installation and best practices for the project.

Benefits:

• With the Elfiq unit, all ISP circuits are being used concurrently without disrupting access or network services.
• The total available bandwidth has been increased, resulting in better service for guests and the administrative network.
• Large groups with specific bandwidth requirements can be easily served, improving the property’s ability to conduct business with its customers and local organizations.