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Robic

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Industry: Legal and intellectual property services

Challenges:

  • Internet access to 3rd party and government resources is critical for day-to-day operations
  • The company depended on a single Internet service provider link
  • Timeliness of communications, including email, was critical since Robic’s customer requests are managed by schedules and critical deadlines
  • Web-based customer application availability and Internet services were restricted to a single link

Solution:

  • The Elfiq Link LB-550E provides the bandwidth, processing power and flexibility required to manage the two  links needed to maintain an efficient operation
  • A second link from an alternative ISP provider using a different network and technology has been selected to ensure maximum reliability in case of link failure
  • The LB-550E’s LAN Failsafe feature will keep traffic flowing even if the unit loses power
  • Elfiq’s professional services were retained to ensure rapid and efficient deployment

Benefits:

  • Robic’s Internet access has been uninterrupted since the installation of Elfiq’s LB-550E and Robic now operates with two Internet links guaranteeing uptime
  • Web-based applications now perform optimally
  • Email communications with customers are no longer impacted by connectivity issues

 

     
“The Elfiq unit is exactly what we were looking for.  Internet access is crucial for our business and the dependence on a single link was an issue the LB-550E helped us resolve elegantly, and Elfiq’s team did fantastic work putting everything in place.”

Régent Gaufreau
Director, Information Technology
LEGER ROBIC RICHARD, LLP