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Client Testimonials
Hamilton Park Hotel and Conference Center
"I work for a conference hotel. Our business is comprised of 80% group meetings. A majority of those are computer trainings. Prior to the installation of the Elfiq, I was constantly moving T1s around. On Fridays I would move our existing T’s to cover the meeting space where the anticipated loads would be for the following week. With wireless access, the loads would often move to unanticipated locations or last minute client changes would always come back to haunt. Needless to say, I started looking for a simpler way to accomplish this.
Many of our T1s are provided by our clientele, so I had no choice over vendors or IP configurations. Not to mention using their own T’s tied them directly to the web without any firewalls (you’d be amazed how many ‘seasoned travelers’ have little or no protection on their laptops). My first venture was to try to combine these T’s through BGP. What a nightmare. Two and half months went by with very little progress. I could never get all parties on the same page.
By this time I was needing a way to get bandwidth to my entire hotel, a way to access all available IPs, a way to protect all my clientele behind a firewall, and a quick way to add and subtract T1's that my clients were providing. That was when I was introduced to the Elfiq. On paper it looked to be what I was after. I contacted them through their website. Quickly decided on the size of unit (a timely sales promotion helped in the decision). Their engineers contacted me quickly and programmed it prior to sending it out. My first three needs were met almost immediately. The load balancing was actually monitored for several days to figure out the best strategy for our usage. My final need was met while the unit was still in it’s first two weeks of operation as I added two additional T1’s. One call back to support and the new T1s were up and running in a matter of minutes.
The Elfiq Link Load Balancer was exactly what I was looking for. It met all my needs and has performed better and easier than advertised.
I can’t give this unit enough praise. "
Jim DeVore, CHTP, Director of Information and Technologies
Hamilton Park Hotel and Conference Center, NJ, USA
..I thought I should tell you what a difference the Elfiq units have made at our hotels. Take the Hampton Inn Gulfport, MS, for example. This Hampton has 178 rooms with heavy military occupancy (30 to 60 rooms on average, most staying for 10 days or more before shipping out). Gulfport is a jumping off place for the Middle East. Our Military guests are heavy internet users – everything from e-mails to live streaming videos of friends and families. Since the Hampton has a 100% satisfaction guarantee (no questions asked … you get your money back if you are unhappy with your stay) we cannot afford internet problems. Slow connections or bandwidth hogging is simply not acceptable in our situation.
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