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Banco Daycoval
Full Version
Banco Daycoval S/A was founded in 1968 and is a leader in the Middle Market segment, which consists of commercial banks specializing in serving small and medium-sized companies.
Daycoval is based in São Paulo. At the end of 2007, it had a total of 25 branches, spread across 20 towns and cities and 15 states plus the Federal District.
Challenges:
- Guarantee constant, reliable Internet access to over 9,000 users
- Ensure customers and employees can access key resources and IT services
- Maintain corporate image and reputation
- Increase total bandwidth capacity for the organization
Solution:
- Elfiq LB-800E Link Balancer
- Use of 2 ISPs using different connectivity technologies
- Elfiq professional service support for project delivery and completion
Benefits:
- Internet access for employees, customers and IT services is faster, constant and reliable
- Internal and external customer satisfaction is higher with the Elfiq Link Balancer in place
- With the increased reliability, new customers were signed up shortly after implementation
"The Elfiq appliance is very important to raise the level of availability of the main bank's systems that are accessed by our customers on the Internet. Since we installed it in June, we have attained network availability of 100%.”
Alexandre Rhein
IT Director
Banco Daycoval
Overview of Banco Daycoval's Elfiq deployment:
